Virtual Medical Assistant - Home Health

Virtual Medical Assistant (VMA) – Home HealthWe are looking for an experienced Virtual Medical Assistant (VMA) with hands-on experience in Home Health operations and AlayaCare EMR. The VMA will provide administrative and operational support to the Home Health team, ensuring patient records, documentation, scheduling, and daily workflows are handled accurately and efficiently. Key responsibilities include managing and maintaining patient records and documentation in AlayaCare EMR, updating patient information, supporting daily Home Health administrative and operational workflows, assisting with scheduling, appointment coordination, and follow-ups, monitoring and maintaining accurate patient and caregiver information, coordinating with internal teams, clinicians, caregivers, and other healthcare staff as required, reviewing documentation for completeness, accuracy, and timely updates, assisting with tracking pending tasks, follow-ups, and required documentation, handling routine communication and administrative requests related to patient care operations, ensuring all patient information is handled securely and in compliance with HIPAA and confidentiality requirements, maintaining productivity and accuracy while working independently during overnight hours, and performing other administrative and VMA-related duties as assigned. Requirements include mandatory hands-on experience with AlayaCare EMR, previous experience working in U.S. Home Health, a good understanding of Home Health workflows and documentation processes, strong knowledge of healthcare terminology and patient records, excellent written and verbal communication skills, strong attention to detail and organizational skills, ability to manage multiple tasks and meet deadlines, comfort working independently with minimal supervision, willingness to work overnight U.S. EST hours, and knowledge of HIPAA and patient data confidentiality. Preferred skills include experience supporting U.S.-based Home Health agencies, strong proficiency with EMR-based documentation and administrative workflows, ability to quickly identify missing or incomplete information and follow up appropriately, and good computer skills and ability to work across multiple healthcare systems.