Guest Experience Lead: VIP & Front-Drive Concierge
perg onlineEast Boston, MA
Guest Experience Lead: VIP & Front-Drive Concierge
L4
perg onlineEast Boston, MAtoday
Occupations
First-Line Supervisors of Personal Service WorkersConciergesFirst-Line Supervisors of Passenger AttendantsIndustries
Hotels (except Casino Hotels) and MotelsParking Lots and GaragesAll Other Personal ServicesPERG online seeks a Guest Experience Supervisor in Boston to own the guest journey from arrival to departure. You will lead the Guest Services team on shift and personally attend Select Guest and VIP requests.
You’ll coordinate with Sales and Conference Services for VIPs and groups, coach staff on MOS and POE, and uphold Brand Standards.
Supervisors also help train, schedule, and ensure curb flow, valet, and front drive efficiency, contributing to a consistently exceptional guest experience.
Apply now
Level
MidL4
Location
East Boston, MA
Occupation
First-Line Supervisors of Personal Service Workers
Industry
Hotels (except Casino Hotels) and Motels
Posted
today
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