Senior IT Professional / Business Analyst

Summary: We are seeking a highly motivated and technically skilled Senior IT Professional & Developer/Business Analyst to support a diverse portfolio of enterprise business applications serving multiple business units, including Legal, Finance, Corporate Real Estate (CRE), Compliance, Risk Management, and other corporate functions. This role combines enterprise application support, business analysis, technical consulting, project leadership, and solution delivery responsibilities. The successful candidate will work closely with business stakeholders, application vendors, software developers, infrastructure teams, cybersecurity professionals, and executive leadership to deliver innovative technology solutions that improve business operations and drive measurable business value.

Key Responsibilities: Enterprise Application Support:* Provide day-to-day operational support and administration for enterprise line-of-business applications* Troubleshoot application, integration, data, and user access issues across multiple business units* Coordinate with software vendors, infrastructure teams, cybersecurity teams, and external partners to resolve complex production issues* Support SaaS, cloud-hosted, on-premises, internally developed, and hybrid application environments* Lead application upgrades, migrations, patching initiatives, and enhancement projects* Support Contract Lifecycle Management platforms such as Luminance or comparable applications Business Analysis & Solution Delivery:* Serve as both a Functional Business Analyst and Technical Business Analyst* Conduct stakeholder interviews, requirements-gathering sessions, process discovery workshops, and solution design reviews

Requirements: Enterprise Application Platforms:* Enterprise application support* SaaS applications* Cloud-based platforms* Hybrid application architectures* Custom/in-house developed applications* Vendor management and application lifecycle support AtlassianTool Suite:* Jira administration and usage* Confluence documentation and knowledge management* Jira Service Management (JSM)* Workflow configuration and process automation* Agile project and backlog management Identity & Access Management:* Microsoft Entra ID (Azure Active Directory)* Active Directory Domain Services* Azure Federated Services* Single Sign-On (SSO)* Identity governance and access management concepts Infrastructure & Networking:* Network infrastructure fundamentals* TCP/IP networking* DNS* DHCP* Proxy technologies* Firewall concepts* Cybersecurity systems* Microsoft Windows operating systems* Linux operating systems* F5 BIG-IP load balancers* Virtual IP (VIP) concepts* Secure network architecture fundamentals Integration