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Front Desk Coordinator

L4

north american dental groupCenter Line, MItoday

Occupations

Dental AssistantsMedical Secretaries and Administrative AssistantsReceptionists and Information Clerks

Industries

Offices of DentistsOffices of All Other Miscellaneous Health PractitionersOffices of Physicians
Overview: Front Desk Coordinator – Be the First Smile Patients See!
Location: Refresh Dental - Center Line, MI
Job Type: Full-time
About Us: At our practice, patient care isn't just what we do—it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care.
Your Work Schedule: Monday-Thursday: 8:15am-5:00pmFridays As Needed: 8:00am-3:00pmYour Role as a Front Desk Coordinator As a Front Desk Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.
Key Responsibilities:
  • Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
  • Perform administrative duties such as sorting mail, scanning documents, and photocopying.
  • Answer phone calls, provide information, and schedule, verify, and confirm appointments.
  • Clearly explain dental procedures, policies, and services to patients.
  • Present financial arrangements and policies to patients while maintaining professionalism and empathy.
  • Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.
  • What You'll Need to Succeed
  • High School Diploma or equivalent (Associate's degree preferred).1-5 years of customer service, insurance, or dental experience preferred.
  • Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
  • Strong communication, organizational, and multitasking skills.
  • Why You'll Love Working With UsPaid Time Off: Competitive PTO that grows with your career.
Comprehensive Benefits: Including 401(k).Career Growth: Access to continuing education and development opportunities. Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic. Ready to Make a Great First Impression? North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.#NADG3
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Level

MidL4

Location

Center Line, MI

Occupation

Dental Assistants

Industry

Offices of Dentists

Posted

today

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