Logistics Customer Service Representative

Pay Range: $18.50 – $20.00 per hour depending upon experience

Shift: M-F: 2 p.m. – 10 p.m. Why you should apply to be Logistics Customer Service Representative: Work with a respected industry leader in logistics and supply chain solutions Be part of a collaborative, supportive team environment Gain experience in a dynamic, fast-paced setting with opportunities to expand your skills What's a typical day as Logistics Customer Service Representative? You'll be: Providing outstanding customer service to internal and external customers by taking orders, giving pricing information, and performing consultative sales Explaining services and benefits to customers to assist with procurement of capacity and generating business leads for the sales organization Supporting new and existing customer accounts to foster business development Creating orders, procuring loads, negotiating rates, and resolving freight-related issues Updating customers regarding shipments via phone, email, and web-based channels Facilitating effective communication with owner operators or outside agents to deliver cost-effective shipment solutions Maintaining accuracy in order documentation and monitoring shipments to ensure on-time performance Suggesting process improvements for continuous operational excellence This job might be an outstanding fit if you: Bring two years of industry (logistics and transportation) experience Possess strong working knowledge of Microsoft Office applications to include Word, Excel, and Outlook Are a strong communicator—both written and verbal—with great customer service and professional phone etiquette Thrive in a fast-paced work environment and can effectively prioritize tasks Demonstrate strong problem-solving, analytical, and active listening skills Are a team player with a positive attitude and strong individual initiative

What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Logistics Customer Service Representative today!