Lift Operations Manager
snow king mountain resortWyoming, OH
Lift Operations Manager
L4
snow king mountain resortWyoming, OHyesterday
Occupations
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling ServicesEntertainment and Recreation Managers, Except GamblingLodging ManagersIndustries
Skiing FacilitiesAll Other Amusement and Recreation IndustriesHotels (except Casino Hotels) and MotelsDescription:
Snow King Mountain Resort is the iconic Mountain Resort located in the heart of beautiful Jackson Hole, WY and is the first ski area in the state of Wyoming. As a dual seasonal facility, it is home to many summer and winter family friendly attractions. The Snow King Team is looking for people with a love for the outdoors, a desire to learn, and a commitment to excellent service.
Job Description:
The Lift & Activity Operations Manager is responsible for the daily leadership, staffing, safety, and operational success of Snow King's winter and summer activity operations. This position supervises lift operators and activity staff, ensures safe and efficient operations, develops employees, and works closely with maintenance and mountain operations leadership to deliver an exceptional guest experience.
Responsibilities:
- (But not limited to)
- Demonstrates teamwork and support for management
- Monitors lifts and personnel for compliance- this would include all signage and licensing, normal and evacuation procedures, opening, operating, and closing procedures
Ensure all operational logs, inspections, training records, and regulatory documentation are completed accurately and on time.
Responsible for scheduling and ensuring that all lifts and activities are fully staffed each day
Promotes a strong guest-service culture by leading by example and ensuring Lift & Activity Operations employees consistently provide friendly, professional, and welcoming service.
Empower and Lead employees to create positive guest experiences
Activities include- Chairlifts, Gondola, Tube Park, Mountain Coaster, Alpine Slide
Responsible for staffing on mountain concerts and events
Alpine Slide and Mountain Coaster cart repair
Participates in all phases of the lift operator's job- helps open, operate and close lifts as needed
Conducts and oversees employee training and ensures all required training records are completed accurately and maintained to meet company, regulatory, U.S. Forest Service, and applicable insurance requirements.
Build a positive, accountable team culture
Must be flexible with schedule to accommodate opening and closing needs and special events
Ensure timely and accurate pay for all employees
Schedules and assigns work duties
Conducts disciplinary procedures and performance appraisals
Ensure compliance with ANSI B77 standards and company operating procedures. Performs additional operational duties as required to support the safe and efficient operation of Snow King Mountain Resort
Education, Experience, Certificates & Licenses
Must possess excellent people and guest service skills
Must be able to communicate effectively
Willingness to work outside in all weather conditions
Must be self-motivated and self-assured
Must speak, write and read excellent English
Experience managing employees preferred
Must be cooperative, independent and able to make decisions
Must be able to ski or snowboard at an intermediate level or above
Able to resolve conflict in a constructive manner
Lift knowledge and/or supervisory experience preferred
Computer skills preferred
Valid, current, unrestricted drivers license necessary
High School Diploma or equivalent
LiftingRequirementsMust be able to lift up to 50 pounds
Must be able to push/pull 100 pounds
Job Type: Full Time
Schedule:
Multiple schedules available. Apply now to start your process:www.snowkingmountain.com/jobs/
Apply now
Level
MidL4
Location
Wyoming, OH
Occupation
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
Industry
Skiing Facilities
Posted
yesterday
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