Senior Non-Commissioned Investigator

Annual Salary: $56,872.80. Job Posting Number: 4007 8930404.

Job Location: Work Location is negotiable. Why you'll love this position: Are you looking for a job where you can make a real difference and be part of a dynamic team? In this role, you aren't just sitting at a desk pushing papers or answering phones all day, you are an active problem solver! You will work Fraud Investigations, dig into facts, track down records, and assist recovering improperly paid public assistance benefits.

What you'll do: Answer phone calls and questions from individuals who have public assistance overpayments or questions about federal tax refund offsets (Treasury Offset Program). Work with individuals to set up repayment agreements to pay back overpaid benefits Conduct routine pre-employment background checks for new employees joining the Department of Social Services or contract employees. Enter referrals, complaints, and investigation updates into DSS database so case files stay accurate and up to date. Search and review wage records, public assistance files, and state databases to spot errors or potential fraud. Serve as a liaison with staff, law enforcement agencies, prosecuting attorney's offices, and other governmental agencies in the conduct of investigations and surveillance activities. Compiles, analyzes, evaluates, and preserves facts, statements, affidavits, and other evidence for use in legal actions. Examines and analyze a variety of records to secure information concerning suspected violations of Federal and State laws and/or regulations. Help locate and talk to witnesses, employers, or clients to gather basic facts and statements when needed. Testify in administrative hearing or court proceedings. Track and submit monthly state vehicle mileage/expense logs and order everyday office supplies for the unit.

Other Duties: Assist with other offices and program tasks as assigned.

Minimum Qualifications: Bachelor's degree, 2 or more years of relevant experience, and relevant certification/licensure. Knowledge of sources of information to be utilized in obtaining evidence and documentation, and the principles of identification, preservation, and presentation of evidence. Knowledge of criminal activity and administrative/regulatory violations.

Computer Skills: Comfortable using Microsoft Word, Excel, Email, and state computer databases. Ability to obtain MULES certification within the first six months on the job. (Training provided) Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here. If you have questions about this position, please contact: HR at HRC@dss.mo.gov. If you experience accessibility issues while applying, please contact Courtney Hall at Courtney. A.Hall@dss.mo.gov. Recruitment Area All qualified applicants. Application Deadline October 7, 2026