Dental Practice Office Manager

Ideal Dental is seeking a Dental Office Manager to lead daily operations in a modern, multi-provider practice. You will oversee scheduling, patient flow, insurance verification, billing, and front office staff, ensuring a friendly, efficient, patient-first experience. Partnering with dentists and clinical teams, you’ll monitor KPIs, drive financial performance, support hiring and training, and maintain regulatory compliance. This role offers career growth, mentorship, and the opportunity to impact community oral health in a fast-growing organization. Oversee daily operations of a multi-provider dental office to ensure efficient patient flow and high-quality service Supervise, train, and schedule front office and support staff, fostering a collaborative, patient-first culture Manage patient scheduling, check-in/check-out, records, insurance verification, and billing processes Monitor financial performance, including collections, production, budgeting, and reporting to leadership Ensure compliance with healthcare, privacy, and safety regulations and maintain accurate documentation Collaborate with dentists and clinical leaders to optimize patient experience and operational workflows Handle patient inquiries, service recovery, and escalations with professionalism and empathy Implement standard operating procedures and leverage practice management software and technology Support hiring, onboarding, performance reviews, and coaching of office team members Track KPIs and implement continuous improvement initiatives to support growth and community impact Dental practice management Healthcare administration Practice management software (e.g., Dentrix, Eaglesoft, Open Dental) Insurance verification and dental billing Revenue cycle management and collections Scheduling and patient flow optimization Staff supervision, coaching, and scheduling Regulatory compliance (HIPAA, OSHA) Reporting and KPI tracking Customer service and conflict resolution Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Certified Dental Practice Management Administrator (CDPMA) preferred Experience with dental practice management software required HIPAA and OSHA compliance training strongly preferred