Customer Service Representative
axelon servicesMarshfield, WI
Customer Service Representative
L2
axelon servicesMarshfield, WI2 days ago
Occupations
Customer Service RepresentativesPatient RepresentativesReceptionists and Information ClerksIndustries
Direct Health and Medical Insurance CarriersTelemarketing Bureaus and Other Contact CentersPharmacy Benefit Management and Other Third Party Administration of Insurance and Pension FundsResponsibilities:
Triaging inbound calls from customers while ensuring a high level of customer service.
Assisting Health Plan Customers with inquiries regarding Enrollment Information, Premium Payment Options, requests for Health Plan materials, and Health Plan Exchange Product information.
Maintaining accurate documentation of customer contact.
Communicating effectively with customers.
Maintaining confidentiality.
Maintaining good working relationships with co-workers.
Requirements:
High School diploma with some college-level coursework preferred. Minimum of 2 years of experience in customer service required.
Preferred Skills: Strong background in Call Center, Medical, Insurance preferred.
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Level
EntryL2
Location
Marshfield, WI
Occupation
Customer Service Representatives
Industry
Direct Health and Medical Insurance Carriers
Posted
2 days ago
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