Customer Service Representative - Physician Business Services - Days - FT
memorial hospital at gulfportGulfport, MS
Customer Service Representative - Physician Business Services - Days - FT
L3
memorial hospital at gulfportGulfport, MS8 days ago
Industries
All Other Miscellaneous Ambulatory Health Care ServicesAll Other Outpatient Care CentersGeneral Medical and Surgical HospitalsJob Title Receives customers over the phone and in person to discuss their bills and any problems they may have with billing. May provide financial counseling to the patient as well as discuss insurance details if available.
Responsibilities:
Responds to patient's financial inquiries.
Investigates and answers patient inquiries within 24 hours.
Completes paperwork to take corrective action on discrepancies.
Updates patient accounts prior to statements being sent.
Documents all account activity daily.
Provides financial counseling for the
bills to patients while collecting payments or establishing financial arrangements.
Maintains knowledge of available financing
account information and forwards to collection agency.
Communicates with collection agency regarding account
aged balance reports to collect on old accounts receivable.
Qualifications
Education: High School or GED
Experience
Required:
1 year of experience in patient and insurance billing, collections, or customer service
Preferred:
1 year of experience in a hospital or healthcare setting performing insurance billing, follow-up, collections, or customer service
Skills:
- Oral and written communication skills
- Customer relations skills
- Job InfoJob Identification 29464 Job Category Clerical & Admin Support
- Job Schedule Full time
- Job Shift DayLocations Biloxi Annex 220 Popps Ferry Road
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Level
JuniorL3
Location
Gulfport, MS
Occupation
Customer Service Representatives
Industry
All Other Miscellaneous Ambulatory Health Care Services
Posted
8 days ago
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