Legal Recovery Manager

Key responsibilities: Design and manage the qualification criteria for legal escalation of accounts, ensuring compliance with FDCPA and state laws Oversee vendor and outside counsel relationships, conducting audits and ensuring compliance with legal standards Develop and maintain policies and procedures for post charge-off collections, identifying process gaps and providing solutions

Required qualifications: 5+ years of experience in legal operations, compliance management, or collections oversight within consumer lending or auto finance Working knowledge of FDCPA, UDAAP, and state consumer protection laws relevant to post charge-off collections Experience managing bankruptcy filings and SCRA compliance for servicemember accounts Proven ability to manage outside counsel relationships and oversee legal collections activities across multiple states Bachelor's degree required; JD, paralegal certification, or CRCM preferred but not required