Membership Concierge

Job Duties and Responsibilities: Operates as first point of contact for members and guests Receives and facilitates incoming phone calls from members and guests Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences Assists members with transactions and general account changes

Position Requirements: Minimum of 6 months service/reception experience Complete Concierge Certification upon hire Must work a minimum of 15 hours per week Commitment to serve others Effective communication skills Passion for living a healthy way of life Ability to multi-task and deliver high quality customer service in a fast-paced environment Must have good verbal communication Must be able to stand for 4 hours at a time

Preferred Requirements: HS graduate or equivalent preferred Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.