Billing Specialist

RESPONSIBILITIES: Prepare and process customer invoices accurately and in a timely manner. Review billing information and supporting documentation to ensure accuracy prior to invoicing. Maintain customer accounts and ensure billing and payment information is accurately recorded. Monitor accounts receivable balances and follow up on outstanding customer invoices. Assist with collections efforts and communicate professionally with customers regarding past-due balances. Research and resolve billing discrepancies, payment issues, and customer account questions. Apply customer payments and assist with cash application activities. Reconcile customer accounts and research outstanding or unapplied transactions. Maintain accurate billing, accounts receivable, and collections records. Utilize Quick Books to process transactions, maintain customer information, and support financial reporting. Partner with internal departments to resolve customer account issues and ensure accurate billing. Assist with month-end reporting and accounts receivable reconciliations as needed. Identify opportunities to improve billing and accounts receivable processes. Support additional accounting and administrative projects as assigned. The Billing Specialist will possess the following:

EXPERIENCE REQUIRED: Prior billing, accounts receivable, collections, or customer accounting experience required. Experience with Quick Books Online and Quick Books Desktop strongly preferred. Strong understanding of billing and accounts receivable processes. Excellent attention to detail with a commitment to accuracy. Strong organizational and time management skills with the ability to manage multiple priorities. Excellent written and verbal communication skills with the ability to professionally interact with customers and internal stakeholders. Strong problem-solving skills with the ability to research and resolve account discrepancies. Proficiency with Microsoft Excel and other Microsoft Office applications. Ability to work independently while contributing effectively within a team environment.

Equal Opportunity Employer: The compensation philosophy reflects the Company's reasonable expectation at the time of posting. Actual compensation is influenced by a variety of factors including, but not limited to, skills, experience level, and overall qualifications. This role may also be eligible to participate in company-sponsored benefit and incentive programs, subject to the rules governing those programs.