Clinical Solution Consultant-US

scopio labsNew York, NYyesterday

Occupations

Medical and Clinical Laboratory Technologists Medical and Clinical Laboratory Technicians Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

Industries

Other Scientific and Technical Consulting Services Medical Laboratories Testing Laboratories and Services

Join to apply for the Clinical Solution Consultant-USrole at Scopio Labs Join to apply for the Clinical Solution Consultant-USrole at Scopio Labs Get AI-powered advice on this job and more exclusive features. This range is provided by Scopio Labs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range$80.00/yr - $80.00/yr Direct message the job poster from Scopio Labs Vice President HR @ Scopio Labs | Law, Business Management About the company Scopio Labs is a rapidly growing medical technology company revolutionizing hematology and cell morphology analysis. Our mission is to facilitate quicker, earlier detection and diagnosis of blood-related diseases, ultimately leading to improved patient outcomes. At Scopio Labs, every team member plays a crucial role in our life-saving mission. About our technology Scopio has developed a groundbreaking digital imaging platform utilizing innovative computational photography and clinical-grade AI. This platform automatically analyzes blood and bone marrow samples at the highest resolution available and delivers results within minutes.

About the role: Join our dynamic customer success team as a Clinical Solution Consultant (CSC) and help us bring Scopio's innovative solutions to laboratory environments. As a vital member of a multidisciplinary team, you'll support our equipment and applications from pre-sales through to go-live and beyond, ensuring a seamless integration process.

What you’ll be doing: Implementation & Training Plan and execute implementation of Scopio applications, integrating with middleware and supplies at customer sites Assist customers in meeting regulatory and validation requirements Develop and conduct training programs, including workshops and on-site sessions Manage the integration process to align with customer expectations and timelines Technical Support & Troubleshooting Collaborate with the technical team to address troubleshooting issues related to Scopio products, ensuring effective communication and resolution Provide both pre- and post-sale technical support, serving as a resource for application-related inquiries Customer Satisfaction & Feedback Drive proactive process improvements to enhance customer satisfaction while supporting sales objectives Gather and analyze data on customer usage and preferences to inform product development Identify critical gaps and product issues, recommending actionable solutions Collect ROI data to measure progress and adoption within laboratories Participate in conferences and support the sales team with application demonstrations Travel up to 60%

Requirements

Experience & Education: Minimum of two years of experience in laboratory science, preferably as an applications specialist or medical technician Familiarity with the hematology market is a plus Bachelor’s degree or equivalent education and experience Skills Strong interpersonal, persuasive, problem-solving, and communication skills Basic analytical capabilities and proficiency in Microsoft Excel for data management Ability to build sustainable relationships with internal and external stakeholders A collaborative team player with a strong customer success mindset

Salary range: 80 K - 90 K/Year Scopio Labs offers competitive compensation and a full range of benefits, including health coverage for you and your dependents, as well as a 401K with a 4% company match. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Consulting and Customer Service Industries Computer Hardware Manufacturing Referrals increase your chances of interviewing at Scopio Labs by 2x Get notified about new Clinical Solutions Consultant jobs in New Jersey, United States. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Apply now

Level

SeniorL5

Location

New York, NY

Occupation

Medical and Clinical Laboratory Technologists

Industry

Other Scientific and Technical Consulting Services

Posted

yesterday

To get sharper similar jobs, create your profile using the link below.

Create profile