Member Service Rep
beacon hillAddison, TX
$19.00 - $22.00 per hour
Apply nowMember Service Rep
L3
beacon hillAddison, TXyesterday
$19.00 - $22.00 per hour
Occupations
Customer Service RepresentativesPatient RepresentativesReceptionists and Information ClerksIndustries
Temporary Help ServicesHMO Medical CentersAll Other Miscellaneous Ambulatory Health Care ServicesTo Apply for this Job Click Here Member Services Representative Dallas, TX (Onsite)$19-$22\/hr Monday-Friday | 8:00 AM - 5:00 PMTemp-to-Hire We are seeking a customer-focused Member Services Representative to join a growing healthcare organization. This role is ideal for someone who enjoys helping people, solving problems, and providing exceptional service. The focus is on quality customer interactions, not high call volume.
Responsibilities:
Assist members with questions regarding their health plans and benefits Help members locate providers and access services Resolve concerns with professionalism, empathy, and strong problem-solving skills Document member interactions accurately Work with internal teams to address complex member issues Provide an outstanding customer experience on every interaction
Qualifications:
High school diploma or equivalent 3+ years of customer service experience Strong communication and interpersonal skills Excellent critical thinking and problem-solving abilities Detail-oriented and organized Positive attitude and strong work ethic Insurance or healthcare experience is a plus, but not required
What We're Looking For:
Someone who is highly customer-service oriented Strong personality and a genuine desire to help others Stable work history with proven reliability Team player who thrives in a fast-paced environment A1475441DAL_1790608010 To Apply for this Job Click Here
Apply now
Level
JuniorL3
Salary
$19.00 - $22.00 per hour
Location
Addison, TX
Occupation
Customer Service Representatives
Industry
Temporary Help Services
Posted
yesterday
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