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ERP Operational Change and Implementation Specialist

L5

coworx staffing servicesNew Bedford, MAyesterday

$70,000 per year

Occupations

Business Operations Specialists, All OtherTraining and Development SpecialistsComputer Systems Analysts

Industries

Computer Systems Design ServicesAdministrative Management and General Management Consulting ServicesOther Management Consulting Services
ERP Operational Change and Implementation SpecialistERP Operational Change and Implementation candidates are being sought in the New Bedford, MA area by CoWorx Staffing Services. You'll play a key part in helping operational teams successfully adopt Microsoft Dynamics 365. From building practical training plans to supporting supervisors after launch, you'll help ensure new processes are understood, followed, and continuously improved. You'll be the person who can take ERP language and turn it into something meaningful for frontline teams. In short, you'll help make the system work in the real world, not just on paper.
Responsibilities:
  • Lead and deliver shop floor training programs focused on Microsoft Dynamics 365 processes, workflows, and system functionality to support successful user adoption.
  • Develop and implement localized training plans tailored to operational teams, manufacturing environments, and business-specific processes.
  • Provide ongoing support to employees, supervisors, and managers throughout ERP implementation, go-live activities, and post-launch stabilization efforts.
  • Evaluate the impact of system and process changes on workflow efficiency, productivity, and overall operational performance.
  • Identify process bottlenecks, user adoption challenges, training gaps, and opportunities for continuous improvement.
  • Partner with production leaders to monitor process compliance, reinforce best practices, and address operational deviations.
  • Collaborate with project, technical, and operational teams to translate business requirements into practical day-to-day workflows and procedures.
  • Support organizational change initiatives by helping redefine roles, responsibilities, and work processes as new systems and procedures are introduced.
  • Gather user feedback and provide insights to the ERP project team regarding adoption trends, training needs, system usability, and process improvement opportunities.
  • Serve as a trusted liaison between frontline operations, business stakeholders, and system implementation teams to ensure successful change adoption and operational readiness.
  • Desired Background/Skills:
  • Experience supporting or implementing Microsoft Dynamics 365 ERP, preferably within Finance & Operations, Supply Chain Management, or a similar enterprise platform.
  • Strong background in organizational change management, user adoption strategies, training delivery, and business process improvement initiatives.
  • Previous experience in manufacturing, production, or shop floor environments highly preferred.
  • Comfortable facilitating training sessions, workshops, and user support activities while effectively engaging employees at all levels of the organization.
  • Ability to manage multiple priorities and remain effective in a fast-paced implementation or project environment.
  • Hands-on, practical approach to change management with a focus on problem-solving, execution, and continuous improvement.
  • Strong verbal and written communication skills with the ability to explain technical concepts in clear, understandable business terms.
  • Ability to work independently while building strong relationships and collaborating effectively with cross-functional teams.
Other Information: 9-month contract opportunity supporting a high-profile ERP transformation initiative. Opportunity to play a highly visible role in a major operational change and business transformation project. Collaborative work environment where your input and expertise will directly influence user adoption, process effectiveness, and business outcomes. Exposure to both operational and technology teams across multiple areas of the business. Safety-focused workplace with a strong commitment to quality, operational excellence, and continuous improvement. Competitive salary range of $70,000 – $80,000 annually. Please note that this role involves access to Controlled Unclassified Information (CUI) and is subject to ITAR, EAR, and NRC regulations. Applicants must be a U.S. Citizen, Permanent Resident, or otherwise meet the eligibility requirements defined under applicable regulations.
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Level

SeniorL5

Salary

$70,000 per year

Location

New Bedford, MA

Occupation

Business Operations Specialists, All Other

Industry

Computer Systems Design Services

Posted

yesterday

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