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Hotel Front Desk Agent

L2

my place hotel kalispellKalispell, MT3 days ago

$19 hourly

Occupations

Hotel, Motel, and Resort Desk ClerksReceptionists and Information ClerksConcierges

Industries

Hotels (except Casino Hotels) and MotelsAll Other Traveler AccommodationCasino Hotels
Job Description: We’re looking for an enthusiastic, service-focused Front Desk Agent to join our guest services team! This role is P/T with weekend availability, and covers a 3 PM to 11 PM shift. In this role, you’ll be the face of the hotel—welcoming guests, managing reservations, answering questions, and resolving concerns to ensure every stay is a great one. If you enjoy working with people and thrive in a positive, team-oriented environment, we’d love to meet you.$19 per hour Eligible for benefits after 60 days of employment
Compensation: $19 hourly
Responsibilities:
  • Provide every guest with a warm welcome during check-in and a smooth departure experience at check-out, ensuring accurate room assignments and key distribution
  • Address and resolve guest concerns with professionalism and care
  • Answer incoming calls and assist guests with questions about bookings, rates, amenities, availability, rewards programs, and special requests (in person, online, and by phone)
  • Coordinate with housekeeping to ensure rooms are clean and ready for arriving guests
  • Maintain accurate and up-to-date guest account information and assist with general bookkeeping tasks
Qualifications:
  • 1+ year of hotel or related experience preferred
  • Comfortable handling phone calls and high-pressure situations
  • Strong customer service, communication, organizational, and time management skills
  • High school diploma, GED, or equivalent
  • Basic knowledge of Microsoft Office and reservation systems
  • About Company
The My Place Hotel in Kalispell is an extended-stay hotel property that focuses on year-round high occupancy with both off-season extended-stay guests and leisure guests during the peak season. A fun work atmosphere combined with a great group of teammates who do everything they can to ensure each guest has a great experience from check-in to check-out.
Apply now
Apply now

Level

EntryL2

Salary

$19 hourly

Location

Kalispell, MT

Occupation

Hotel, Motel, and Resort Desk Clerks

Industry

Hotels (except Casino Hotels) and Motels

Posted

3 days ago

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