Delinquency Resolution Specialist

Wollborg Michelson Recruiting is seeking a Collections Specialist in Sacramento, CA to handle high-volume calls and negotiate repayment on delinquent accounts. You will investigate delinquent activity, update records, and educate members on options to resolve delinquencies while maintaining positive relationships. The role requires strong communication skills, attention to detail, and the ability to navigate loss mitigation programs and regulatory requirements.