Front Office Administrator

Key Responsibilities: Manage daily dental office operations and patient support services Present and explain treatment plans and payment options Coordinate appointments, referrals, scheduling, and patient communications Resolve patient concerns while ensuring excellent customer service Maintain accurate patient records and ensure HIPAA compliance Ensure the office remains professional, efficient, and patient-focused Perform other duties as assigned Qualifications Dental Assistant certification preferred but not required 2+ years of treatment coordination and dental insurance experience (PPO, HMO, indemnity, and government plans) Strong customer service, communication, and organizational skills Proficient with computers and standard office equipment High school diploma or GED required Detail-oriented with the ability to work independently and prioritize tasks Experience with dental insurance is required Benefits: As a valued team member, benefits for full-time 32(+) Hours/ Front office Administrator include: Competitive compensation Continuing education allowance and internal CE opportunities Health and Vision Insurance Dental care for employees and immediate family Paid Time Off and Paid Sick Days Medical flex plan for Short-term Disability/Life State-of-the-art technology and equipment Simple IRA contribution with % employer match Training and professional development Fun outings with the team An equal opportunity employer and an advocate for diversity and inclusion We are a full service dental office from cleanings to implants. We work together as a Team to deliver outstanding dentistry and try to deliver a 5 star patient experience every time. Come and check us out!