Salon Supervisor + Manager on Duty - All Locations

Location: Columbus Area | Multiple PENZONE Salon + Spa Locations

Schedule: Full-Time | 40 hours/week | Open availability including nights + weekends

The Role: As a Salon Lead + Manager On Duty (MOD), you'll help keep the salon running smoothly while creating an elevated experience for both guests + team members. You'll serve as a go-to resource for the team, help navigate day-to-day salon needs, and step into a leadership role during opening + closing shifts. This is a great opportunity for someone who is ready to grow their leadership skills in a fast-paced salon environment.

What You'll Do: Serve as Manager On Duty (MOD) during opening + closing shifts Help set the tone for a positive, welcoming + productive salon environment Support Professionals with scheduling, appointment book changes + call-offs Help address guest questions + concerns and find timely solutions Provide an extraordinary guest experience while modeling PENZONE standards Complete daily opening + closing responsibilities Assist with cash drawers, petty cash + deposits Travel between Columbus-area PENZONE locations based on business needs Attend company meetings as needed Support additional salon needs + projects as assigned

What You Bring: Previous leadership, supervisory or management experience preferred A genuine interest in leading, coaching + supporting a team Strong written + verbal communication skills Organized, dependable + detail-oriented Self-motivated with a solutions-focused mindset Comfortable working in a fast-paced environment Ability to adapt quickly to changing priorities Confident handling guest concerns with professionalism + care Professional, polished + fashion-forward presentation Working knowledge of Microsoft Office Reliable transportation + willingness to work across PENZONE Columbus-area locations Availability to work +40 hours per week, including nights + weekends Why PENZONE? At PENZONE, we believe in creating an environment where people can ground down + level up. You'll have the opportunity to build your leadership skills, support an incredible team + grow your career within a company that values creativity, connection + exceptional guest experiences.