KDP Publisher Support Analyst

Amazon's Kindle Direct Publishing (KDP) team seeks a Customer Support Analyst to serve as the front-line interface between publishers and Amazon for the KDP platform. You will assist authors in publishing, marketing, and selling content in the Kindle store, ensuring timely and accurate responses. You will handle email, phone, and chat inquiries, maintain professionalism, and strive to meet quality and productivity goals while adhering to policies.