SVP, Voice & AI Analysis: Lead Global IVR Innovation

L7

citigroupIrving, TXyesterday
Citi is seeking an experienced Manager, Business Analysis – Voice & AI Applications to lead a focused team of business analysts shaping IVR, AI, and chatbot capabilities. You will translate complex requirements into clear user stories that drive product outcomes and influence investment planning. This senior leadership role requires managing cross-functional teams, collaborating with stakeholders, and upholding high standards for analysis, delivery, and risk management across the function.
Apply now
Apply now

Level

ManagerL7

Location

Irving, TX

Occupation

Computer and Information Systems Managers

Industry

Commercial Banking

Posted

yesterday

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