Senior VDI Engineer (Must have experience with CVAD/AVD, Citrix DaaS)- Perm only/No Consultants

Architecture & Engineering: Lead Design & Optimization: Partner with IT leadership to design, scale, and optimize resilient and secure virtual desktop environments. Drive Cloud Migrations: Execute the strategy to migrate on-premises Citrix Virtual Apps and Desktops (CVAD) to AVD and Citrix DaaS with minimal business disruption. Modernize End-User Computing: Evaluate, deploy, and refine profile management and application-delivery solutions (FSLogix, Citrix UPM).Cross-Functional Collaboration: Align with Infrastructure, Security, and Network teams to deliver cohesive enterprise IT solutions.

Operations & Advanced Support: Own the Queue: Actively manage, prioritize, and resolve Tier-3 operational tickets, incidents, and complex escalations within SLAs. Troubleshoot Complex Issues: Diagnose deep technical faults across virtual desktops, profiles, networking, and authentication. Off-Hours Maintenance: Participate in system upgrades, disaster recovery drills, and scheduled maintenance outside standard hours.

Automation & Documentation: Automate Workflows: Build and maintain PowerShell scripts to automate deployment, monitoring, and reporting tasks. Technical Authoring: Create crisp architectural diagrams, implementation guidelines, standards, and standard operating procedures (SOPs).Mentorship & Knowledge Transfer: Train internal engineering and service desk support teams to ensure a smooth handoff of new systems.

Education: Bachelor’s degree in Computer Science, IT, Engineering, or equivalent professional experience.

Experience: 7+ years architecting, managing, and supporting large-scale enterprise VDI environments. Speed to Value: Proven ability to step into complex environments and become productive immediately, ideally backed by contract or consulting experience.