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Behavioral Health Outreach Consultant

L5

university of texas at austin staffAustin, TXyesterday

$58,487 per year

Occupations

Community and Social Service Specialists, All OtherMental Health and Substance Abuse Social WorkersSocial and Human Service Assistants

Industries

Outpatient Mental Health and Substance Abuse CentersOffices of Mental Health PractitionersOffices of Physicians, Mental Health Specialists
Behavioral Health Outreach Consultant Dell Medical School is seeking a Behavioral Health Outreach Consultant. This is a grant funded position with an end date of 8/31/2027 that is renewable for another year based upon work performance and progress toward research goals. This position supports mental health programs and initiatives administered through the Texas Child Mental Health Consortium (TCMH), focusing on improving access and quality of mental health care for children, adolescents, and mothers across Texas. The Behavioral Health Outreach Consultant supports behavioral health access programs by facilitating provider consultation, coordinating referrals, conducting outreach activities, and promoting utilization of behavioral health resources. Working closely with physicians, advanced practice providers, behavioral health clinicians, care coordinators, social workers, and community organizations, this role helps improve access to mental health services for patients and families. The position provides resource navigation, supports provider education, maintains community partnerships, and assists with implementation of outreach initiatives designed to improve behavioral health outcomes. The Behavioral Health Outreach Consultant typically reports to a Behavioral Health Program Manager, Program Director, Outreach Manager, or similar leader and serves as an important liaison between healthcare providers, behavioral health resources, and community partners.
Responsibilities include:
  • Conducting outreach visits to physician practices, clinics, and community organizations.
  • Promoting awareness and utilization of behavioral health consultation services.
  • Developing productive working relationships with healthcare providers.
  • Responding to provider inquiries regarding available behavioral health resources.
  • Supporting provider recruitment and engagement initiatives.
  • Facilitating behavioral health consultation requests according to established protocols.
  • Gathering information necessary for clinical consultations and referrals.
  • Coordinating referrals to mental health providers and community resources.
  • Tracking referral outcomes and follow-up activities.
  • Assisting providers in navigating available behavioral health services.
  • Supporting development and maintenance of community partnerships.
  • Identifying potential referral resources and community organizations.
  • Participating in collaborative meetings with external stakeholders.
  • Maintaining current information regarding community resources.
  • Delivering educational information regarding behavioral health programs.
  • Preparing resource guides, reference materials, and outreach documents.
  • Assisting with presentations and educational events.
  • Promoting evidence-based behavioral health practices and available services.
  • Documenting outreach activities, partnership contacts, and referral activity.
  • Maintaining program databases and required records.
  • Assisting with preparation of reports and performance metrics.
  • Ensuring documentation complies with program requirements.
  • Participating in quality improvement initiatives.
  • Assisting with implementation of new outreach activities.
  • Providing feedback regarding operational improvements.
  • Supporting program goals and organizational objectives.
  • Participating in pilot programs, and special projects.
  • Attending legislative, policy, or stakeholder meetings related to behavioral health.
  • Contributing to development of program evaluations, and accreditation activities.
  • Representing the organization at professional conferences, community events, and health fairs.
  • Providing cross-coverage for outreach, referral, or program staff during periods of absence.
  • Adhering to internal controls and reporting structure.
  • Performing related duties as required.
  • Knowledge, skills, and abilities include:
  • Interpersonal savvy: Relates comfortably with diverse individuals, builds rapport quickly, and effectively manages interpersonal dynamics.
  • Customer focus: Dedicated to meeting the needs and expectations of internal and external customers.
  • Building effective relationships: Builds formal and informal networks that enhance organizational effectiveness.
  • Communication: Clearly conveys information through verbal, written, and presentation formats.
  • Organizing: Efficiently manages time, information, and competing priorities.
  • Problem solving: Uses sound judgment and analysis to resolve issues and improve outcomes.
  • Dealing with ambiguity: Operates effectively despite uncertainty, change, or incomplete information.
  • Education and experience requirements include:
  • Master's degree in Social Work, Counseling, Psychology, or a closely related field.
  • Two years of experience in behavioral health, healthcare outreach, care coordination, social services, case management, community engagement, or provider relations.
  • Relevant education and experience may be substituted as appropriate.
Preferred qualifications include:
  • Master's degree in Social Work, Counseling, Psychology, or related discipline.
  • Four years of experience in behavioral health outreach, integrated care, healthcare program coordination, or provider engagement.
  • Experience working with primary care providers, behavioral health providers, pediatric practices, women's health providers, or community organizations.
  • Experience working within a healthcare system, academic medical center, or behavioral health organization.
  • Required licenses:
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Professional Counselor (LPC)
  • Licensed Marriage and Family Therapist (LMFT)
Salary range: $58,487+ depending on qualifications.
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Level

SeniorL5

Salary

$58,487 per year

Location

Austin, TX

Occupation

Community and Social Service Specialists, All Other

Industry

Outpatient Mental Health and Substance Abuse Centers

Posted

yesterday

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