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Remote Customer Service Field Technician (OHIO)- REMOTE WITH TRAVEL

L4

layerzero power systemsLaredo, TXyesterday

Occupations

Electrical and Electronics Repairers, Commercial and Industrial EquipmentInstallation, Maintenance, and Repair Workers, All OtherElectrical and Electronic Engineering Technologists and Technicians

Industries

Electrical Contractors and Other Wiring Installation ContractorsCommercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and MaintenanceElectronic and Precision Equipment Repair and Maintenance
Full-time DescriptionCustomer Service Technician
Job Type: Full-Time
Location: Remote with travel to customer sites in Columbus, OH and surrounding states
Position Overview: LayerZero Power Systems, Inc. is seeking a skilled and safety-focused Customer Service Technician to support our advanced power distribution equipment. This role involves both on-site and remote service, ensuring the reliability and performance of our systems. The ideal candidate will have strong electrical troubleshooting abilities, a commitment to safety, and a customer-first mindset.
Key Responsibilities:
  • Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment, including: Static transfer switches Power distribution units Remote power panels Provide technical support to customers on-site and remotely via phone and email
  • Maintain accurate and timely service records in the LayerZero system
  • Respond to emergency service calls, including participation in the 24/7 support rotation
  • Travel to customer sites across the U.S. and Canada as required
  • Occasional weekend or holiday work may be necessary
Qualifications
Required:
  • Experience servicing electrical power systems
  • Strong electrical and electronic troubleshooting skills
  • Ability to read and interpret diagrams and schematics
  • Familiarity with PC-based programming of printed circuit boards
  • Knowledge of electrical PPE and safety protocols
  • Clean driving recordU.S. Citizenship or C1 Permanent Resident Alien status
Preferred: Associate degree in an electrical discipline
Military training in electronics or electrical systems
Work Location: Initial training conducted at LayerZero headquarters in Aurora, OhioField service performed at customer sites throughout the U.S. and Canada
Compensation and Benefits:
  • Salary-based, non-exempt position
  • Group health, dental, and vision insurance
  • Competitive 401(k) match
  • Generous paid time off
  • Simplified travel expense reimbursement
Equal Opportunity Statement: LayerZero Power Systems, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, age, national origin, disability, marital status, ancestry, or veteran status, in accordance with applicable laws and regulations.
Apply now
Apply now

Level

MidL4

Location

Laredo, TX

Occupation

Electrical and Electronics Repairers, Commercial and Industrial Equipment

Industry

Electrical Contractors and Other Wiring Installation Contractors

Posted

yesterday

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