Technical Support Engineer 2: Triage & Discovery Specialist
alloyDenver, CO
Technical Support Engineer 2: Triage & Discovery Specialist
L5
alloyDenver, COtoday
Occupations
Engineering Technologists and Technicians, Except Drafters, All OtherComputer User Support SpecialistsComputer Systems AnalystsAlloy is seeking a Technical Support Engineer 2 to triage incoming cases, lead discovery conversations, and build high-quality handoffs for senior engineers. You'll resolve straightforward tickets using Zendesk, while expanding product knowledge and collaborating across teams in a dynamic support environment. The role requires strong communication, analytical thinking, and the ability to turn ambiguous intake into structured, actionable work.
Apply now
Level
SeniorL5
Location
Denver, CO
Occupation
Engineering Technologists and Technicians, Except Drafters, All Other
Industry
Computer Systems Design Services
Posted
today
To get sharper similar jobs, create your profile using the link below.