Epic MyChart Analyst

Preferred Qualifications: Epic Welcome Certification or significant Welcome experience. Bedside TV experience. Patient Experience initiatives. Care Companion. Care Journey. Patient Access. Registration. Scheduling. Experience supporting large health systems. Experience working across multiple facilities or locations.

Ideal Candidate Profile: We are looking for someone who: Has recent hands-on MyChart experience. Understands patient registration, scheduling, check-in, and digital engagement workflows. Can quickly learn the environment and begin contributing. Is not a job hopper and has demonstrated stability in prior roles. Is comfortable working with many different stakeholders and personalities. Is hard-working, flexible, and willing to jump in where needed. Enjoys being part of a team and building strong relationships.

Job Description: IG - is seeking an experienced Epic MyChart Analyst to support patient engagement and digital front-door initiatives. This individual will focus primarily on Epic MyChart and Epic Welcome, helping improve the overall patient experience through enhancements to scheduling, registration, digital check-in, self-service workflows, and other patient-facing Epic functionality. The ideal candidate will be a hands-on Epic analyst who can quickly contribute with minimal ramp-up time and has experience configuring, optimizing, supporting, and troubleshooting patient-facing Epic applications.

Key Responsibilities: Support and enhance Epic MyChart functionality. Configure and optimize Epic Welcome workflows. Support digital patient experience initiatives. Work closely with Patient Access, Registration, Scheduling, and operational stakeholders. Gather business requirements and translate them into Epic solutions. Build, test, troubleshoot, and deploy Epic enhancements. Support patient check-in, registration, and self-service workflows. Participate in Epic upgrades, optimizations, and new technology rollouts. Serve as a subject matter expert for patient-facing Epic applications. Collaborate with multiple departments and facilities throughout the health system.