Remote Emergency Response Call Center Supervisor

ITCON Services is seeking a Contact Center Supervisor for a short-term seasonal remote role. You will oversee a group of call center associates, coach them to meet metrics, and ensure service levels align with contractual and financial expectations. The ideal candidate has an associate degree or 2–4 years of related experience, strong English communication, and solid CRM and computer skills. Flexibility for evenings/weekends is preferred to support operations.