Program Management Underwriter

Department: Underwriting

Reports To: Director of Program Management

Employment Type: Full Time, RemoteABOUT HADRONHadron Insurance (a multi-national insurance group backed by Altamont Capital Partners, rated A-/VIII by A.M. Best, and comprising insurance carriers domiciled in the US (Arkansas), the UK, and soon to be Belgium) provide capacity to enable specialty underwriters and risk capital partners to thrive in a data-centric and niche risk marketplace. As a modern, technology-enabled hybrid insurance carrier, we combine underwriting expertise with operational agility to deliver tailored insurance programs. Hadron partners with MGAs, captives, and other intermediaries to develop niche insurance products that meet the evolving needs of businesses across various industries. Our commitment to transparency and data to build sustainable, profitable programs for our partners is at the core of our business.

ROLE PURPOSE: We are seeking an experienced insurance professional to join our team as US Program Manager. This role combines portfolio underwriting expertise with program management to ensure sustainable, long-term performance of our MGA/MGU partnerships. The position is responsible for driving our PULSE due diligence process, detailed portfolio analysis, performance monitoring, and implementing corrective actions to maintain underwriting excellence across delegated authority programs. Working closely with the Director of Program Management, this role ensures alignment with company standards while adapting to specific surplus lines market requirements. KEY RESPONSIBILITIES AND ACTIVITIESPortfolio Underwriting and Performance Oversee portfolio underwriting strategies across all delegated programsMonitor aggregate exposures, risk accumulations, and portfolio diversification Analyze loss trends, pricing adequacy, and underwriting quality Develop and implement portfolio optimization strategies Identify adverse selection patterns and recommend corrective actions Review and approve program exception requests Establish and monitor key performance indicators for sustainable growth Program Risk Management Conduct regular portfolio reviews to ensure alignment with risk appetite Monitor class-specific performance metrics and loss ratio development Evaluate program capacity utilization and deployment Assess and manage catastrophe exposures Review large risks and aggregate accumulations Analyze reinsurance treaty compliance and optimizationUS Program Oversight Manage day-to-day operations of US-based MGA/MGU programsMonitor program health, performance metrics, and adherence to state surplus lines requirements Implement and maintain underwriting guidelines and binding authorities Ensure compliance with state-specific non-admitted carrier regulations Monitor and maintain surplus lines eligibility requirements across states Drive continuous improvement in underwriting processes and controls Risk and Compliance Oversee compliance with state insurance departments' regulations Maintain relationships with surplus lines stamping offices Ensure proper surplus lines tax payments and filings Monitor compliance with NRRA and state-specific requirements Oversee implementation of rate/form filing exemptions and requirements Monitor US sanctions compliance and restricted lines requirements Portfolio Analytics Develop and maintain portfolio performance dashboards Conduct deep-dive analyses into program performance drivers Identify emerging trends and their potential impact on portfolio results Assess competitive position and market dynamics Generate actionable insights from portfolio data Recommend portfolio adjustments based on analysis findings Stakeholder Management Act as primary contact for US MGA/MGU partners Partner with actuarial team on pricing and portfolio analysis Coordinate with claims department on loss trends and mitigation strategies Work with underwriting teams on guideline refinements Interface with claims TPAs and other service providers Present portfolio performance reviews to senior managementQUALIFICATIONS7+ years of experience in program management or portfolio underwriting within the US surplus lines market Experience with US MGA/MGU operations and delegated authority oversight Demonstrated track record of managing and improving program performance Project management experience, particularly in due diligence or program implementation Experience with non-admitted carrier operations and surplus lines reporting systemsKnowledge of multiple surplus lines of business Understanding of actuarial pricing principles, loss reserving, and catastrophe modeling Bachelor's degree in Business, Insurance, Risk Management, or a related fieldCPCU, ARM, or other relevant professional designation preferred Project management certification preferredSKILL SETAdvanced analytical skills with the ability to derive actionable insights from complex datasets Strong understanding of portfolio management principles, insurance market cycles, and optimization strategies Proficiency in data analysis and visualization tools; experience with underwriting and portfolio management systemsKnowledge of predictive analytics, portfolio modeling, and exposure management tools Familiarity with insurance technology platforms Strategic thinker with strong problem-solving orientation and focus on practical solutions Excellent written and verbal communication and presentation skills Detail-oriented with strong organizational and prioritization abilities Ability to build and maintain effective relationships with diverse stakeholders Results-driven with a commitment to underwriting excellence Ability to leverage AI tools (e.g., Claude) to enhance productivity and support role-specific responsibilitiesBENEFITSAbility to work remotely as a member of a fast-paced, international workforce Excellent benefits package including comprehensive medical, dental and vision insurance 401(K) retirement plan with up to 4% match by Company Individualized long-term incentive plan for every qualified full-time employee Flexible Time Off PolicyHadron Insurance is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, genetic information, veteran status, or any other basis protected by applicable law. If you require any reasonable accommodation to complete the application process or participate in an interview, please let us know.