Night Audit & Security, Old Edwards Inn
Night Audit & Security, Old Edwards Inn
L4
Occupations
Hotel, Motel, and Resort Desk ClerksLodging ManagersBookkeeping, Accounting, and Auditing Clerks- Audit and balance front desk systems
- Post room charges
- Ensure proper cash handling Write and drop deposits
- Prepare and input statistics and income journal sheets for preparation of daily reports
- Perform check-ins, property orientations, check-outs
- Address billing inquiries and manipulation
- Receive and handle guest complaints using the PRL (prompt response log) and GPR (guest problem resolution) systems
- Complete appropriate opening and closing checklists
- Receive and relay pertinent information from previous night to following shifts
- Consistently analyze guest information and proactively ensure accuracy of billing
- Learn and understand information about events on property, hours of operation for each Old Edwards property, and transportation schedules
- Be familiar and knowledgeable with the town of Highlands and being able to assist guests with recommendations, general knowledge and reservations
- Due to the nature of this position, confidentiality is required at all times.
Level
MidL4
Location
Highlands, NC
Occupation
Hotel, Motel, and Resort Desk Clerks
Industry
Hotels and Motels
Posted
10 days ago
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