Guest Experience PBX Agent Flexible Shifts

Hamilton Hotel in Washington, DC is seeking a Guest Experience PBX Agent to join our call center team. The role focuses on delivering exceptional guest service over multi-line phone systems and coordinating with hotel staff to ensure smooth operations. The ideal candidate has 1+ year hotel call center or PBX experience (or 2+ years in a high-volume call center), strong English communication, basic MS Office skills, and availability to work early mornings, late nights, weekends, and holidays.