Community Health Advisor

Overview: Salary Range $16.90 - $20.00 Hourly Level Experienced Position Type Full Time Job Shift Day Category Business Development

Description: Who We ArePACE by IIH is empowering senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support. Through an interdisciplinary and participant-centered model of care, PACE by IIH is committed to improving quality of life, promoting independence, and providing compassionate support tailored to the unique needs of each participant. Our team works collaboratively to deliver innovative, community-based healthcare solutions that allow seniors to remain safely and comfortably in their homes while receiving the care and services they need to thrive.

Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid sick time Paid time off Referral program Retirement plan Vision insurance

Job Summary: The Community Health Advisor is responsible for the delivery of health education to PACE-eligible seniors and/or their families or designated representatives on valuable health care and social services via the PACE model of care.

Essential Job Functions: Duties include, but are not limited to:

• Supports Innovative Integrated Health's (IIH) Business Development department recruitment efforts and enrollment assistance for IIH's PACE program.
• Participates in community health events, education activities, and PACE-sponsored events, as assigned.
• Develops meaningful, relevant relationships with community organizations including but not limited to, senior and cultural centers, churches, doctors' offices, and/or housing communities.
• Conduct outreach within the PACE designated service area to source marketing outreach opportunities.
• Responsible for tracking all marketing and outreach activity efforts.
• Complete Daily activity reports and submit weekly/monthly data to Director of Outreach/Outreach Manager)
• Engages in mandatory and ongoing training and skill-building activities to effectively achieve intake, enrollment, and program goals.
• Provides PACE referral and community health resource information to PACE-eligible seniors, their families/caregivers, and/or community members in designated service area(s).Conducts preliminary enrollment screening interviews to determine eligibility for PACE program services.
• Assists with the set-up of health education and PACE information booths.
• Responsible for adding to and reviewing annual Community Outreach and Marketing calendar to ensure readiness and timely preparation.
• Tracks outreach activity in the Enrollment Activity Tracker
• Submits promotional material requests and reports utilization figures to the VP of Business Development and the Marketing Manager.
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.
• Adhere to and support the center's practices, procedures, and policies including assigned break times and attendance.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in the schedule of hours worked.
• May require use of personal vehicle.

Experience: Minimum of one (1) year working with the frail or elderly population. Preferred experience as a customer service, sales, education, training, and/or marketing representative. Education and Certification(s):High School diploma or General Educational Development (GED) certificate or equivalent related work experience (in lieu of Diploma) 3-4 years of direct community outreach experience. Valid Driver's license and auto insurance.

Other Requirements: All employees facilitating PACE marketing activities are required to pass the PACE marketing exam. Core ValuesCARE is central to what we do, prioritizing the well-being, dignity, and independence of our senior participants. COMPASSION in every interaction, ensuring kindness, empathy, and understanding guide our care. CULTURE that reflects the diverse backgrounds of those we serve and fosters a workplace where every team member feels supported, valued, and empowered to grow. COMMUNITY that fosters connection, belonging, and support for participants and their families. COMMITMENT to quality improvement, innovation, and delivering healthier outcomes. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.