Healthcare Business Analyst | TELECOMMUTE | NA | presystem

Primary Responsibilities: Understand and follow standardized processes for managing add or change requests, and implementing requests in the letter generation system Collaborate with our business partners, Letter Owners, and other Letter Maintenance Administrators (LMA's) regarding letter template design and development Mentor other LMAsDevelop new templates and / or change templates for approved letter requests Leverage functionality of the letter generation tool to reuse templates and variable text where appropriate Thoroughly test additions / changes and present completed templates to business owners for acceptance and sign-off Promote tested letter templates to production Communicate changes to end users Analyze inventory and identify opportunities to streamline, decommission, combine, etc. Background / Domain Knowledge Needed: Understanding of medical – We work a lot with data related to eligibility, contracts and regulations. Ability to work with direction to obtain requirements.