Case Manager - High Risk Populations (Housing Support)

Case Manager Central Health's High Risk Populations Department provides innovative, patient-centered care to individuals experiencing homelessness and housing instability. These programs address gaps in medical care by combining access to health services with intensive case management, emergency shelter support, and coordination of social services. This role will be expected to support one or more programs including The Bridge Program, Medical Respite, Housing Support Program, and more. The Bridge Program includes a short term, transitional clinic designed to bridge gaps in care for individuals who lack consistent access to primary or specialty medical services. Operating out of Central Health's Capital Plaza location and through mobile outreach sites, the Bridge Program provides low-barrier medical care and intensive case management for patients experiencing homelessness or housing instability. The program focuses on stabilization, engagement, and connection to a long-term medical home, ensuring continuity of care while addressing immediate health and social needs. The Medical Respite Program provides a safe, temporary place for individuals experiencing homelessness to recover from acute illness, injury, or hospitalization while receiving ongoing medical oversight and case management support. Medical Respite offers access to emergency shelter, coordinated medical and behavioral health services, and daily engagement from a multidisciplinary care team. During their stay, participants are supported in improving their health while also addressing critical social needs such as housing placement, benefits enrollment, and linkage to community resources to promote long-term stability. The Housing Support Program supports individuals in their transition into stable housing by providing intensive case management support with the goal of housing independence. Case Manager will be expected to perform move-in readiness, home visits, and providing skills training. The Case Manager is a key member of a multidisciplinary team, providing intensive, trauma-informed case management to patients served through Bridge, Medical Respite, and Housing Support Programs. Case Managers are skilled in crisis management and advocacy, providing timely referrals to appropriate services while supporting patients in accessing benefits and entitlements and identifying safe, affordable housing. This role works across fixed clinic sites, mobile locations, and respite setting to promote improved health outcomes, stability, and self-sufficiency as part of a comprehensive approach to ending homelessness.