Senior Risk Analyst

Key responsibilities: Manage and monitor the end-to-end collections lifecycle for merchant accounts with outstanding balances Oversee the review and processing of funding returns, investigating root causes and coordinating with relevant teams Conduct thorough investigations into accounts flagged for elevated collections or return risk, identifying indicators of fraudulent activity

Required qualifications: Bachelor's degree or equivalent experience 3+ years of experience in payments risk, collections, chargeback management, or financial investigations Strong working knowledge of ACH return codes and chargeback lifecycle Experience with merchant acquiring, payment processing, or fintech risk operations Familiarity with Visa and Mastercard operating regulations related to disputes, returns, and fraud controls