Senior Technical Program Manager, DGX Cloud Infrastructure Operations
Senior Technical Program Manager, DGX Cloud Infrastructure Operations
L7
Occupations
Computer and Information Systems ManagersComputer Systems Engineers/ArchitectsNetwork and Computer Systems AdministratorsIndustries
Computer Systems Design ServicesComputing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesComputer Facilities Management Services- Drive complex technical programs focused on infrastructure operations, service health, operational readiness, and platform reliability.
- Partner with engineering, operations, and reliability teams to improve infrastructure visibility and accelerate issue resolution.
- Build and manage coordinated program plans, achievements, dependencies, risks, and success metrics across multiple teams.
- Lead cross-functional operating cadences for execution tracking, issue review, customer concern management, and leadership communication.
- Translate operational data, telemetry, and incident trends into prioritized actions with clear owners and measurable closure plans.
- Improve the mechanisms used to track infrastructure health, operational risks, and recovery progress.
- Coordinate readiness for maintenance events, infrastructure changes, and large-scale operational transitions.
- Align teams around the highest-impact issues affecting infrastructure performance and service quality.
- Communicate progress, tradeoffs, risks, and recommendations to technical and leadership audiences.
- What we need to see 12+ years of technical program management, infrastructure program management, or related experience in large-scale cloud or platform environments.
- Proven track record leading complex cross-functional programs across engineering and operations teams.
- Experience with infrastructure reliability, observability, operational readiness, or service health initiatives.
- Strong ability to translate technical complexity into structured plans, decisions, and executive-ready communication.
- Demonstrated success managing dependencies, risks, and blocking issues in matrixed organizations.
- Technical fluency in cloud infrastructure, distributed systems, or large-scale platform operations.
- Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
- Ways to stand out from the crowd
- Experience with AI infrastructure, accelerated computing, or high-performance computing environments.
- Experience improving service health, infrastructure availability, or operational metrics at scale.
- Background partnering closely with infrastructure, reliability, or observability teams.
- Strong history of creating scalable operating mechanisms that improve execution across organizations.
Level
ManagerL7
Location
Seattle, WA
Occupation
Computer and Information Systems Managers
Industry
Computer Systems Design Services
Posted
today
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