Travel Customer Service Representative
consultwithtraySalt Lake City, UT
$35,000 - $50,000 per year
Apply now (opens in a new tab)Travel Customer Service Representative
L3
consultwithtraySalt Lake City, UTtoday
$35,000 - $50,000 per year
Occupations
Travel AgentsReservation and Transportation Ticket Agents and Travel ClerksCustomer Service RepresentativesAbout the job:
Travel Customer Service RepresentativeWe are currently looking for aTravel Customer Service Representativeto support clients before, during, and after their travel experiences.
In this role, you will help ensure travelers receive timely assistance, accurate information, and a smooth overall booking and travel experience.
No prior travel industry experience is required.
We provide training, support, and tools to help you succeed in a remote work environment.
Key Responsibilities:
Respond to client inquiries via email, phone, and messaging systems
Process itinerary changes, cancellations, and special travel accomodations
Provide accurate guidance on travel requirements and agency policies
Conduct proactive check-ins with clients ahead of travel dates
Efficiently manage and resolve customer concerns with professionalism
What Were Looking ForCustomer-first mindset with strong communication skills
Experience in customer support, hospitality, or tourism preferred
Reliable, organized, and capable of multitasking
Comfortable navigating online systems and digital booking tools
Passionate about travel and delivering excellent service
Technical RequirementsReliable broadband internet connection.
Smartphone for communication and updates.
What We OfferWork-from-home flexibility
Flexible hours
Training and mentorship
Growth opportunities within a growing travel company
Access to industry discounts and travel benefits
Apply now (opens in a new tab)
Level
JuniorL3
Salary
$35,000 - $50,000 per year
Location
Salt Lake City, UT
Occupation
Travel Agents
Industry
Travel Agencies
Posted
today
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