IT Helpdesk Technician (Tier 1–2) | Hybrid Windows/Linux

Xona Space Systems based in Burlingame, California, is seeking a Helpdesk Technician (Tier 1 & Tier 2) to provide exceptional IT support. You will be the first point of contact for employees, managing IT requests, troubleshooting various systems, and ensuring a seamless technology experience. The ideal candidate has 2+ years of experience in IT helpdesk roles, strong troubleshooting skills, and a passion for providing outstanding customer service in a dynamic startup environment.