Client Success Manager
virtual vocationsDenver, CO
Client Success Manager
L5
virtual vocationsDenver, CO4 days ago
Owning a portfolio of clients, the full-time remote Client Success Manager will drive product adoption, manage renewals, and lead executive business reviews while serving as the primary relationship owner for credit unions and community banks.
Key Responsibilities:
Build and maintain strong relationships with client stakeholders, conducting regular business reviews and strategic discussions
Drive product adoption and identify expansion opportunities by aligning Bankjoy solutions with client business goals
Lead the renewal process and proactively manage at-risk accounts to maintain high client retention rates
Required Qualifications:
5+ years of experience in Client Success, Account Management, or Customer Experience within B2B fintech or banking technology
Proven ability to manage a portfolio of 20-30+ accounts with high responsiveness and follow-through
Excellent presentation skills with experience leading executive business reviews and strategic planning discussions
Strong relationship management skills with the ability to build trust across various stakeholder levels
Experience working with credit unions, community banks, or digital banking platforms is preferred
Apply now (opens in a new tab)
Level
SeniorL5
Location
Denver, CO
Occupation
Advertising and Promotions Managers
Industry
Other Services Related to Advertising
Posted
4 days ago
To get sharper similar jobs, create your profile using the link below.