Lead, Last Mile Operations

Lead, Operations in Last Mile at RXORXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. What your day-to-day will look like: Lead a team of 1520 warehouse material handlers to receive, pick, and process orders daily Leverage operational metrics to identify improvement areas and create actionable plans to improve the business Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity Foster positive working relationships with warehouse team, contract carriers, driver helpers Manage the dispatch of contract carriers and resolve issues throughout the day Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations At a minimum, you'll need:4 years of experience in operations Experience with Microsoft Office 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation Excellent verbal and written communication skills Strong interpersonal and leadership skills This job requires the ability to: Lift up to 50 lbs. Does this sound like you? Check out what else RXO has to offer.