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Doorman & Concierge

L3

pbs facility serviceBrooklyn, NY2 days ago

Occupations

ConciergesUshers, Lobby Attendants, and Ticket TakersReceptionists and Information Clerks

Industries

Hotels and MotelsFacilities Support ServicesNonresidential Property Managers
Doorman And Concierge
Location: Greenpoint Brooklyn
Job Type: Full TimeAbout The RoleThe Doorman And Concierge at PBS Facility Service provide a high standard of hospitality, access control, and resident support for luxury residential buildings. This role creates a welcoming atmosphere, assists residents and guests, and ensures the lobby operates smoothly and professionally at all times. The ideal candidate is polished, reliable, and service oriented.
What You Will Do:
  • Greet residents and guests with courtesy, professionalism, and attentiveness.
  • Maintain a welcoming lobby environment that reflects PBS service standards.
  • Assist with resident inquiries, directions, amenity information, transportation requests, and daily needs.
  • Uphold the PBS tone guide for consistent, high quality customer service.
  • Monitor building entrances and verify all visitors, guests, and vendors.
  • Maintain accurate sign in procedures and follow building access protocols.
  • Ensure only authorized individuals enter the building.
  • Remain alert and report any suspicious activity or safety concerns immediately.
  • Support emergency response actions by following PBS protocols and building rules.
  • Maintain a clean, organized, and presentable lobby throughout the shift.
  • Coordinate with building management, superintendent, and PBS supervisors for resident needs or concerns.
  • Communicate service issues, incidents, or building updates through shift notes and reports.
  • Address resident concerns in a polite and solution focused manner.
  • Escalate matters that require management attention.
  • Maintain strong communication and teamwork with all PBS staff assigned to the site. What It Takes To Be Successful
  • Prior hotel experience is required.
  • Experience in hospitality, concierge, doorman service, or customer service preferred.
  • Professional presence and strong communication skills.
  • Must be able to work under pressure, handle multiple tasks at the same time, and remain calm and professional in a fast-paced environment.
  • Basic technology skills for visitor logs, communication apps, or building systems.
  • Ability to stand for long periods and perform light physical tasks.
  • Bilingual English and Spanish is helpful
Apply now (opens in a new tab)
Apply now (opens in a new tab)

Level

JuniorL3

Location

Brooklyn, NY

Occupation

Concierges

Industry

Hotels and Motels

Posted

2 days ago

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