Inbound Customer Care Specialist

MCI is looking for a Customer Service Representative in Dallas, TX, to support inbound customer service for both commercial and public sector clients. The role involves troubleshooting inquiries, assisting callers, and professionally representing several leading brands. Candidates must be 18+, possess a high school diploma, and demonstrate excellent communication, organizational, and technical skills. Full-time employees are eligible for comprehensive health benefits after 60 days and earn PTO while participating in incentive programs.