Director of Infrastructure & IT Operations

An established, profitable consumer technology company is hiring a Director of Infrastructure & IT Operations to own both sides of the house: the production infrastructure behind a platform serving 20M+ monthly visitors, and the internal IT that keeps the company running day to day. The cloud environment and operational practices are actively being modernized. This is a build seat, not a caretaker seat. What you'll own Cloud infrastructure and architecture (AWS), SRE, and production operations Reliability at scale: SLOs, observability, incident command, disaster recovery Traffic protection (bot mitigation, scraping defense, automated abuse prevention) Corporate IT, helpdesk, and employee technology Vendor management, infrastructure budget, and cloud cost What the role requires 10+ years across cloud infrastructure, SRE, platform engineering, or IT operations 5+ years leading teams, including managers or technical leads Real ownership of high-traffic, customer-facing platforms in AWS or equivalent Comfort spanning production engineering and employee-facing IT - most leaders have one, not both Strong technical judgment matters here. This is a leadership role that still expects you to make architectural calls. Fully remote, US-based