Joe V’s Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V’s operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars. Joe V’s, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Joe V’s proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life’s pleasures.
Responsibilities
Job Summary:
As a Quality Control Expert I, you'll be the last quality control point we have in the market department to ensure we have the highest quality and freshest products for our customers. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards. You'll play a key role in communicating quality standards are being met.
Quality Assurance
Key Responsibilities & Essential Functions
Consistently executes the highest quality and freshness standards and communicates to ensure standards are met
Inspects/audits market products and provides effective peer to peer, team-focused, feedback on meat product quality standards to the appropriate team
Scans re-works and inventory to ensure accurate production lists
Stocks and rotates items in market cases, frozen food cases, shelves, and coolers
Reports missing signs and tags to the Market Manager or Shelf Edge team
Ensures signs and tags are in place for all products in the department
Ensures products are properly scraped and trayed per SOP
Weighs, wraps, and uses mandatory PLU codes to label/price packages
Ensures all meat is cut, trimmed, trayed, wrapped, and labeled correctly
Minimizes shrink through proper wrapping, rotation, common language, and production lists for weighables
Practices safety awareness at all times
Customer Service
Provides great customer service by ensuring the best quality, packaged, wrapped, and labeled product for the customer
Answers product-related questions and assists customers in making meat / seafood selections
Food Safety / Sanitation
Ensures all wrapping equipment is maintained
Organizes / cleans prep areas, freezers, coolers, wareroom, cases, and sales floor
Maintains standards in safety and sanitation
Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Age Requirement
Qualifications & Key Requirements
18+
Work Experience
Retail market / food experience (preferred)
Knowledge/Skills/Abilities
Knowledge of all JVSS Quality Control Expert training aids and SOPs
Knowledge of production rotation, department / store sanitation, shrink awareness
Strong communication skills
Customer service skills
Ability to wrap product manually as needed
Ability to partner and effectively communicate with meat cutting team
Ability to manage multiple priorities and shift focus between tasks; attention to detail
Ability to practice safety awareness at all times
Initiative
Education
Licenses/Certifications
Successful completion of and certification from Meat Quality Control Expert Academy
Physical Demands & Working Conditions
Function in a fast-paced, retail environment, in detailed and precise tasks
Work with Customers, staying attentive to their needs
Constantly reach at waist, grasp
Constantly be exposed to cold (non-weather) conditions
Frequently be exposed to wet (non-weather) conditions
Frequently stand, walk, reach at shoulder, bend, stoop, pivot, push / pull with arms, pinch, and make movements with ulnar deviation
Occasionally reach overhead, reach at knee, reach at floor, squat, crouch, kneel, climb stairs, twist, and use fine motor movements
Occasionally be exposed to loud noise
Occasionally be exposed to fumes or airborne particles, and toxic or caustic materials
Safely maneuver around moving mechanical parts
Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs
While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
Last revised: 09/01/2021