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Director of Application Engineering

L7

ngen mission criticalCharleston, SCtoday

$170,000 - $200,000

Occupations

Electrical EngineersArchitectural and Engineering ManagersEngineers, All Other

Industries

Switchgear and Switchboard Apparatus ManufacturingEngineering ServicesAll Other Miscellaneous Electrical Equipment and Component Manufacturing
JOB DETAILS: Position: Director of Application Engineering
Status: Permanent; Full-time
Location: Remote, must live in the contiguous U.S. or Canada
Closing Date: Open until filledABOUT US:NGEN Mission Critical is a U.S.-based provider of critical power and cooling infrastructure, serving data centers, AI factories, and utility-scale power generation. We reduce lead times by pairing global manufacturing scalability with a fully integrated American engineering and service platform. In a market defined by equipment scarcity, extended procurement cycles, and heightened regulatory scrutiny, NGEN delivers deployment certainty through disciplined regulatory compliance, coordinated sourcing, and lifecycle accountability. From engineering validation through commissioning and ongoing operational support, NGEN ensures compliance, documentation integrity, and performance continuity in mission-critical environments. Our team works hard while maintaining a collaborative, respectful, and supportive culture. We are looking for colleagues with a sense of humor, who consider themselves “builders,” and who are excited to make an impact in a future-focused and fast-paced environment.
THE OPPORTUNITY: In this role, you'll lead technical responses on NGEN's power equipment bids, from the initial RFQ through submittals and commissioning support. You'll review customer specifications, prepare compliance and deviation responses, and work directly with customers, consulting engineers, and EPCs to answer technical questions and resolve issues. You'll also work with our manufacturing partners to make sure what we quote matches what the customer asked for. This is a hands-on role with a lot of room to shape how the work gets done. You'll work closely with Sales, Supply Chain, Product Management, and Project Delivery, and you'll build the templates and processes our bid responses run on. If you are an experienced applications engineer who wants broader ownership and a direct say in how the function develops, we’d love to meet you!
YOUR MISSION:
  • Own the technical response on RFQs and RFPs, including spec review, comply, deviation, and exception analysis, clarifications, and technical proposals.
  • Lead technical engagement with hyperscalers, colos, EPCs, and engineers of record in design reviews, spec negotiations, and bid clarifications.
  • Translate North American specifications (IEEE/ANSI, UL, NEC, NFPA) into requirements our OEM partners can build to, and close IEEE/ANSI vs. IEC gaps early.
  • Validate supplier quotations against customer requirements and pull in the right people to get every response ready to quote.
  • Own submittals and document packages, and support customers through FAT, delivery, and commissioning.
  • Build the standard tools behind every bid, including spec review checklists, deviation templates, sizing tools, and a submittal library.
  • Bring customer and field insight back to Product Management so it shapes what we offer next. YOU'LL WIN US OVER WITH THIS KNOWLEDGE & EXPERIENCE:
  • You bring 8 or more years of applications engineering experience in data center or mission-critical electrical power infrastructure.
  • You've done deep applications engineering on switchgear, switchboards, transformers, UPS, and/or generators, and you can read and respond to a customer spec and single-line diagram
  • You have a working command of IEEE/ANSI C37 and C57, UL 891/1558/1778/2200, NEC, and NFPA 70/110
  • You've priced equipment and understand how products and systems go together.
  • You can hold your own with hyperscaler engineering teams, consulting engineers, and EPCs in spec negotiations and bid clarifications.
WHO YOU ARE:
  • You give customers clear, honest technical answers, even when the answer is no.
  • You take ownership of your work and follow it through to the end.
  • You pay close attention to detail, especially when comparing what was asked for with what was delivered.
  • You like bringing structure to work that doesn't have much yet, and you keep it practical.
  • You work well with people across different teams and functions.
  • You're comfortable working with colleagues in other countries and time zones.
COMPENSATION PACKAGE:
  • U.S. base salary: $170,000 - $200,000 USD
  • The exact salary will be determined based on the selected candidate's location, qualifications, experience, and relevant skills
  • Annual bonus of up to 35% of your base salary, based on performance
  • 401k or RRSP match of up to 5% of your base salary
  • Access to health, dental, and vision benefits for you and your dependents
  • Three weeks of paid vacation
  • Five paid personal days
  • Home office set-up support
  • Remote working environment with flexibility and autonomyINTERVIEW PROCESS & TIMELINES:We're so excited that you are interested in joining our team! Our interview process will look like this:
  • 4-6 questions emailed to shortlisted candidates, confirming some basic information about you and why you're interested in this position (estimated time commitment 10-15 minutes).
  • 30-minute virtual meeting with our recruitment team so that we can learn more about your career path so far, and you have a chance to ask us any questions that you have
  • 1-hour meeting with the Head of Product and a member of the People & Culture team
  • Reference checks and an employment offer extended
We will do our best to follow the timelines outlined, and we will let you know if timelines shift! HOW WE THINK ABOUT AI IN RECRUITMENT:We believe in real humans hiring real humans. To keep things organized and thoughtful, NGEN uses AI-assisted tools for notetaking during interviews. That said, every conversation, evaluation, and hiring decision is made by real people on our team (including initial resume screening). The only automated (not AI-augmented, just automated) step in our process is at the initial screening question stage when you're first applying for the role. We are so excited to meet you and hear about all the incredible experiences and expertise you have built throughout your career. It's very important to us that we hear about those experiences and pieces of expertise in your own words – we prefer messy and authentic to polished with no depth. We mention this because we know how tight the labor market is and why some candidates may feel compelled to use an AI companion tool to help them answer questions live in interviews. Please be aware that if we suspect that you are using a tool like this, we will stop the interview and remove your application from consideration. We do believe in using AI to support our everyday work in areas that we've identified as low value or low energy – we routinely use tools like Claude, Zapier, Fireflies.ai and Grammarly. Bringing on a new teammate is very important to us, so this effort falls into neither of those categories of “low value” or “low energy”.We will show up for you in this recruitment process! In turn, please show up (as you!) for us. We can't wait to meet you!
HOW TO APPLY: If this role sounds like it's right up your alley, but you're worried about missing a few of the qualifications, please reach out with your interest anyway. We value the unique skill sets, experiences, and pathways that people take in their careers, and are aware that non-traditional routes are sometimes overlooked. We make hiring decisions based on skill, and we're excited to hear what you will bring to our team!
  • This is a permanent, full-time position and a fully remote role with some travel required
  • We are not in a position to sponsor visa applications of any kind. As a result, only candidates who are currently legally entitled to work in the USA or Canada will be considered for this role
  • This position will typically work Monday to Friday within the normal business hours of the region in which the successful candidate lives. As a member of a globally remote team, some meetings outside of normal business hours will be required for this role
Please submit a resume and online portfolio to with the subject ‘Director of Application Engineering’. We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.
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Level

ManagerL7

Salary

$170,000 - $200,000

Location

Charleston, SC

Occupation

Electrical Engineers

Industry

Switchgear and Switchboard Apparatus Manufacturing

Posted

today

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