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IT Desktop Support

L3

innosourceMemphis, TNtoday

$25.00 per hour

Occupations

Computer User Support SpecialistsComputer Network Support SpecialistsNetwork and Computer Systems Administrators

Industries

Computer Facilities Management ServicesOther Computer Related ServicesComputer Systems Design Services
IT Desktop Support Memphis, Tennessee On-Site Description Are you interested in a full-time career with a Fortune 100 award-winning company? We are currently seeking a motivated and focused individual in Memphis, TN! You will be part of a team using your experience to provide desktop tech support to other team members. Regular day shift hours and great benefits.
Key Responsibilities:
  • Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, FedEx Software
  • Installing Printer drivers, IP Printing/Cloud Printing
  • OneDrive Setup and migrations w/ OneNote Cloud Sharing
  • Attempt Data Recovery on failed systems
  • Troubleshoot Encryption issues
  • Troubleshoot Password issues
  • MacOS troubleshooting, applying OS updates, encryption, and Office for Mac 2016 for employees using iPlanet and O365Mac LAN / WAN connectivity troubleshooting Network Troubleshooting task
  • Diagnose cabling issues
  • Network port connectivity verifications
  • Locating rogue networking devices
  • Networking component swapouts (Router, Switch, WAP)
Requirements:
  • High school diploma or GED equivalent – required.
  • Skills and Knowledge – IT Desktop Support
  • Ability to utilize NetDB to perform port assignments
  • Customer Communication Skills
  • Ability to maintain composure with challenging customers
  • Able to direct customers to correct support groups
  • Time and resource management
  • Workload Prioritization
Education and Experience: IT Desktop Support EducationHigh School Diploma or GEDBenefits & PayStarting pay: $25.00 per hour
Schedule: Daytime (7:30 AM – 4:30 PM), Monday? Friday
Benefits: comprehensive healthcare, 50% dental reimbursement, and $25,000 life?insurance coverage provided at no cost to the employee
Apply now
Apply now

Level

JuniorL3

Salary

$25.00 per hour

Location

Memphis, TN

Occupation

Computer User Support Specialists

Industry

Computer Facilities Management Services

Posted

today

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