Desktop Technician

Desktop Technician Insight Global is looking for a Desktop Technician to work onsite for one of our clients in the Kansas City area. This is a fully onsite position! In this role, this person will be responsible for providing level 2 technician issues related to both hardware and software. The most common devices this person will be supporting include computers, printers, and scanners to name a few. This role will work from a Service Now ticketing queue and be aligned to the desktop support requests. This role also has responsibility that aligns to IT asset management, PC imaging, and hardware/software deployments. On the software side, this role will be supporting out of the box software, pushing through Intune, pushing drivers, etc. This person will also interface with the companies software suppliers to help manage inventory. It is also very important that this person be polished and professional as they will be the front-line support for the executives as well!