Program Support Assistant

Job Description: The incumbent applies knowledge of rules, operations, and business practices to not only perform the daily operations but also to conduct quality control reviews; gather and track data; provide input to management reports; troubleshoot issues; provide recommendations for operational improvements; and contribute towards the development of local policies, procedures, and Standard Operating Procedures (SOPs).

Work Schedule: Monday-Friday, 8:00am - 4:30pm

Remote: This position is not a remote position. Virtual: This is not a virtual position. Definition of Virtual Work: Employee works outside of original hiring duty station at VA-owned or leased space. Return to Office (RTO): RTO mandates are in affect and selectees will be required to report to in person work unless they have an approved exemption already in place. Position Description/PD#: Program Support Assistant/ PD077460 and PD077470 Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized.