Part-Time Sales Receptionist

Location: South Bend, IN

Status: Part-Time (19-21 Hours Per Week)

Schedule: 3 Days Per WeekDays and shift examples may vary based on business needs, such as promotional and sales events and/or holidays. Schedules are provided 90 days in advance. Clinic Hours: Mon-Thur 8:30am-6pm and Fri-Sat 7:30am-5pmPosition Summary: With our continued growth and success, we are excited to hire a part-time Sales Receptionist to be a part of our dynamic team. As the Sales Receptionist, you will engage with clients to enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments. Assist medical staff with the maintenance of treatment rooms. Collaborate with the clinic team to achieve monthly sales goals. Complete clinic operational tasks on time.

Responsibilities: Client Experience & Sales:

• Actively engage with the clinic team to promote a culture of collaboration and drive sales growth.
• Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction.
• Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty.
• Additionally, initiate conversations with clients about upsell opportunities and gather their feedback through reviews.
• Operational Support:
• Efficiently complete clinic operational tasks with minimal direction.
• Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records.
• Assist with cleaning the treatment rooms and help clients to their rooms.

Other Duties: Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives