Senior Enterprise SaaS Platform Engineer

Senior Enterprise SaaS Platform Engineer ServiceNow, Azure/AWS and Enterprise Integrations Lume Consulting Group is seeking an experienced Senior Enterprise SaaS Platform Engineer to support the implementation, integration, administration, enhancement, and ongoing operation of enterprise Software-as-a-Service (SaaS) applications for a public-sector client. The selected consultant will manage SaaS platforms throughout their lifecycle- from technical evaluation and implementation through production support, optimization, governance, and decommissioning. The ideal candidate combines broad enterprise SaaS experience with hands‐on expertise in ServiceNow, Azure/Entra ID, AWS, identity and access management, APIs, application monitoring, reporting, and vendor coordination. This is a senior, hands‐on technical position. Candidates must be able to work onsite five days per week in West Sacramento. Mandatory Qualifications At least seven years of experience implementing, enhancing, configuring, customizing, and testing enterprise SaaS applications. At least seven years of experience providing technical and administrative support for SaaS applications, including researching technical issues, debugging, troubleshooting, defect resolution, and timely production support. At least seven years of experience onboarding and configuring SaaS applications, developing dashboards and reports, and working with third‐party SaaS vendors and internal business or technical clients. At least seven years of experience with cloud-based technologies, including AWS and Azure. Relevant AWS experience may include CloudWatch, Lambda, Redis, monitoring, logging, integrations, and related cloud services. At least seven years of experience working across the Software Development Life Cycle, including analysis, solution design, detailed technical design, development, testing, test automation, release management, and deployment. Demonstrated experience integrating SaaS applications using APIs, identity‐management technologies, data pipelines, or enterprise integration tools. Strong technical troubleshooting, problem‐solving, documentation, and stakeholder‐communication skills. Ability to provide employment dates, project descriptions, and professional references that verify the required experience. Ability and willingness to work onsite five days per week in West Sacramento, California.